FAQ

Festival Dates, Lineup & Tickets

If Auckland moves into orange alert level on December 13, Flamingo Pier Waiheke Festival will go ahead over three days in 2022 -February 4, 5 & 6!!

If we stay in red alert level, the festival will be postponed till later in summer. Case numbers per day are going down, and vaccination rates are high in Tāmaki Makaurau, so we're feeling positive.


Like last year, the lineup on day 1 and 3 will be the same with a different lineup on day 2. You can choose from either a two-day ticket (Friday/Saturday or Saturday/Sunday) or a single day ticket (Friday or Sunday). Monday the 7th is a public holiday for recuperation!

Tickets and the first lineup will be released for sale in late November. The ticket URL will be sent to our mailing list one hour before it goes live. SUBSCRIBE HERE if you’re not already on the list. Subscribing does not guarantee that you will be able to purchase a ticket as they may sell out quickly.

COVID-19 / Vaccine Passports

To help keep everyone safe, you'll need to have a vaccine pass to attend, and we'll need to follow any other government safety mandates.

If you feel unwell, please stay at home. Use the NZ COVID Tracer app to check in when you arrive and on all public transport you take to get to the Festival. Turn on Bluetooth tracing in the NZ COVID Tracer app.

Pack a summer event ‘essentials’ bag. Include a couple of masks and take hand sanitiser. Practice good hygiene by washing or sanitising your hands regularly.

If you are at the festival and start to experience COVID-19 symptoms, head back to your accommodation or home. Symptoms include a new or worsening cough, a fever, shortness of breath, sore throat, sneezing and runny nose, or temporary loss of smell. Call Healthline or a health professional for advice on getting a test.

Transport Info

Waiheke Island is a 40-minute passenger ferry ride from Princes Wharf Auckland via Fullers or 1-hour car ferry ride from Half Moon Bay/Wynyard Wharf via Sealink. The festival is approximately a 15-minute drive from Kennedy Point ferry terminal and 25 minutes drive from Matiatia Ferry terminal at Rangihoua Estate, 1 Gordons Road.

Fullers will operate ferry + bus services to the festival. More info on that coming soon.

Staying Safe

This year, all ticket buyers agreed to our Party Values during purchase. This includes no tolerance for:

- Non Consensual Touching or Unwelcome Sexual Attention
- Excessive & Repeated Invasion of Space
- Discriminatory Behaviour including Racist, Sexist, Homophobic, Transphobic Language or behaviour
- Aggression or Violence

In addition to our Security Team, a group of Party Guides will be engaging with the festival as an approachable way for you to communicate distress or concerns about safety. They’re experienced in dealing with sensitive situations and will be checking to make sure everyone is upholding those Party Values. They’re here to help everyone have a good time. Keep an eye out for their bright pink t-shirts and say hello.

Cancelled or Postponed Event

It’s possible that Flamingo Pier Waiheke could be cancelled or postponed for a variety of reasons, whether due to unavailability of DJs/bands who have previously committed to the event, or because of weather conditions or situations, or because of epidemics or pandemics or natural disasters, or otherwise.

Cancellation: if the event is cancelled, you will be entitled to a refund, which will be 80% of the ticket price (the other 20% of the price will be retained by us to assist with expenses that we have incurred or will incur in organising the event).

Postponement and Rescheduling: if the event is postponed and is to be rescheduled, then upon receiving details from us, you can choose between the following options:

- obtain a refund, which will be 80% of the ticket price (the other 20% of the price will be retained by us to assist with expenses that we have incurred or will incur in organising the event as originally scheduled) ; or
- receive a ticket for the rescheduled Flamingo Pier to be held either in the Summer of 2022 or the Summer of 2023.

If the event is cancelled, no action is required on your part. We will contact you directly with details of your refund, which will be processed within 2 weeks.

If the event is postponed and is to be rescheduled, we will contact you directly so that you can then choose which of the two options above you choose. If you choose a refund or you don’t contact us within 8 weeks of the date that we contacted you, we will process your refund within the further period of 2 weeks.

If you choose a ticket for the rescheduled event, we will send you an acknowledgement of your choice and will issue a ticket when tickets go on sale. Refunds or tickets to the rescheduled event will be issued only to the original purchaser or to the original credit card used for the purchase.

Resales

Please use Tixel.com for any resales. Tixel will issue new tickets for resold tickets with the name of the buyer. Ferry/Bus ticket packages are available from FULLERS.

Tickets / Name Changes

It is not essential that the ticket name matches the user of the ticket but once a ticket has been scanned it cannot be reused. If you wish to update the name on a ticket, you can edit your Eventbrite order information to put your ticket under someone else’s name and email address (INSTRUCTIONS).

This does not remove the ticket from your Eventbrite account, but the new attendee will receive an email prompting them to claim tickets when you save the change. The original ticket buyer needs to perform the transfer. If you purchased tickets from Tixel.com new tickets will be issued against your name. We strongly recommend that you don't buy tickets from any source other than Tixel.com or Eventbrite due to the number of scammers targetting NZ events.

Where is the Festival?

Rangihoua Estate, 1 Gordons Road, Waiheke Island.

Accommodation options

Holiday Home rentals are available from Stay Waiheke, Book-A-Bach, Air BnB.

Waitangi Weekend is a busy time of year, so please arrange your accommodation asap if required.

Poukaraka Flats Campground is a small camp site 3km from the festival. Waiheke Backpackers Hostel provides accommodation in Onetangi 6 km from the festival.

Can I Volunteer?

If you'd like to contribute to the festival, please contact us on info(at)flamingopier.net. We're open to performers, builders, dancers, artists and anyone that can add to the vibrancy of the day.

Local Taxi Numbers

Easy Transport - 0226126760
Waiheke Five O - 0275050510
Island Taxis - 093720088
Wai Cabs - 0800924222

Start / Finish Times

Gates open at 3 pm and the event finishes at midnight on all dates 4, 5 and 6 February 2022.

Water / Non-alcoholic Drinks / Food

There is free water available on-site and a range of delicious non-alcoholic drinks and low-alcohol beers. You can bring empty resuable water bottles on site. It's a long day in the sun, so please pace yourself. There is a variety of food available with vegetarian and gluten-free options.

Smoking

There is currently a high fire risk on the island. Smoking is not allowed in the forest or under covered areas.

Recycling

We are working towards a zero-waste event with Waiheke Resources Trust. Please help us by using the appropriate bin for recyclables and compostables. You can bring empty resuable water bottles on site.

EFTPOS / Hospitality / ID

Most bars and food vendors will accept EFTPOS but wi-fi on the island can drop out so bring all the cash you need for the fastest access. Liquor licensing requires that bars can serve a maximum of 4 drinks per transaction from 3 pm till 8 pm and 2 drinks per transaction from 8 pm onwards. 2 drinks per transaction can be wine or cocktails.

This is an R18 event. Please bring a valid NZ Drivers license, Hospitality NZ 18+ card or current passport as per the New Zealand licensing rules.

Should I dress up?

Absolutely! We make an effort to create a vibrant site and encourage everyone to add to this by getting creative and colourful in your dress. Flamingo Pier is a magical, lush dancing space in an island olive grove. Be part of the magic. We'll reward your efforts with spot prizes on the night.

Do I need to print my ticket?

We will scan your Eventbrite ticket displayed from your phone, make sure you have it ready with enough battery charge. If you don't have a phone capable of this, please print for scanning.